Privacy policy

1. Who processes the data

Modelion is a service under the trade name Anyglade. The data is processed by its owner. If the service gets a legal entity, it will continue the processing, and we will tell you in the service. Questions about data: support@anyglade.com or Telegram @ModelionTS.

2. What data we keep

• Account: email, name, Telegram handle for contact, password hash (we never store the password itself), two-step verification settings, date of accepting the terms.
• Google and Telegram sign-in: the account ID at the provider, the Google email or the Telegram handle, only to recognise you when you sign in.
• Agency and team: name, members, roles, permissions, invitations, activity log.
• Connected models: ManyVids and YourVids logins, passwords and session cookies (encrypted).
• Platform data: conversations with fans, sales, earnings, content and its descriptions, that is, what the service syncs to run the agency.
• Payments: balance, transactions, invoices and payment IDs at the provider. We never receive card or wallet details.
• Technical data: IP address, country, browser and device, sign-in and session times, error logs.

3. Roles: our data and the agency's data

Account and payment data we process ourselves, as the operator. Data an agency keeps in the service about its models and their fans (conversations, purchases, names, notes) we process on the agency's behalf and only to run the service. The agency is responsible for collecting it lawfully and for having the right to use it. Fans and models can ask the agency or us about such data; we will help pass the request on.

4. Why we use it

• to run the service: sign-in, platform sync, messages, mailings, analytics, storage;
• for security: protection against password guessing, sign-in notices, abuse investigation;
• for payments and accounting;
• for support and important service notices;
• to improve the service, using aggregated usage statistics;
• to comply with the law.

5. Legal bases

We process data to perform the contract with you (these terms), on the basis of legitimate interest (security, improving the service), your consent (where needed) and legal requirements.

6. How long we keep it

While the account is active. After the account is deleted, data is removed within 30 days and from backups within 90 days. Payment records are kept as long as the law requires. Technical logs are kept for up to 90 days.

7. Cookies

We use only cookies the service cannot work without and preference cookies. There are no advertising cookies.

• sign-in and session: access_token, refresh_token, has_session;
• preferences: language, theme, accent colour, sidebar state;
• referral link: a signed code of the referring agency for the time of sign-up.

8. Who we share it with

We do not sell data. We share it only with providers the service cannot work without, and only as much as needed:

• server hosting and file storage: cloud providers;
• email delivery: an email provider;
• payments: a payment provider. We do not receive card or wallet data;
• Google and Telegram sign-in: Google and Telegram only receive the sign-in request itself;
• AI features (reply suggestions, translation): AI model providers, only pieces of text to produce an answer, not used for training;
• visit statistics: a web analytics service, aggregated data, no cookies, not tied to you;
• ManyVids and YourVids: the service acts there on behalf of the models you connected.
• Providers are located in different countries, including outside yours. You agree to such transfers; we choose providers with contractual data protection.

9. How we protect it

Connections are encrypted (HTTPS), platform credentials are stored encrypted, and there is two-step verification, a sign-in log and signing out other devices. Staff access to data is limited and logged.

10. Your rights

You can learn what data we hold about you, correct it, export it, delete your account or object to processing. Much of this is in Settings; the rest through support. We reply within 30 days. If you are in the EU or UK, you may also complain to your national data protection authority.

11. Age

The service is for adults only. If you learn that a minor created an account, let us know and we will delete it.

12. Changes to this policy

We announce changes in the service or by email; the version date is at the top of the page.

13. Contacts

Email: support@anyglade.com · Telegram: @ModelionTS. The operator is the owner of the Anyglade service.